Terms & Conditions

Welcome to Gratismart. By accessing or using our website and placing an order through our store, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. Use of Our Website

You agree to use the Gratismart website only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.

You must not misuse the website, attempt to gain unauthorized access, interfere with website functionality or use the website for fraudulent or unlawful activities.

2. Product Information

We make reasonable efforts to display product descriptions, images, prices and other information accurately. However, colours and visual appearance may vary depending on your device or screen settings.

Product availability may change without prior notice.

3. Prices

Product prices displayed on the website are subject to change without prior notice. Applicable taxes, shipping charges or other charges, where applicable, will be shown during the checkout process.

4. Orders

When you place an order, you agree to provide accurate and complete information required for processing and delivery.

Placing an order does not necessarily guarantee acceptance. We reserve the right to cancel or decline an order in circumstances such as product unavailability, pricing errors, suspected fraudulent activity or other operational reasons.

5. Payments

Customers agree to provide valid payment information when completing a purchase. Payments may be processed through third-party payment service providers.

6. Shipping & Delivery

Orders are delivered to the address provided during checkout. Delivery timelines are estimates and may vary depending on location, courier operations, weather, holidays and other circumstances.

For complete information, please refer to our Shipping Policy.

7. Returns & Refunds

Returns, replacements and refunds are subject to our Return & Refund Policy.

8. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, designs and other materials, may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute or commercially use website content without appropriate authorization.

9. Third-Party Services

Our website may use third-party services such as payment providers, shipping providers, analytics services or other technology platforms. Your use of such services may also be subject to the terms and policies of the respective third parties.

10. Limitation of Liability

To the extent permitted by applicable law, Gratismart will not be responsible for indirect or consequential losses arising from the use of the website or delays caused by circumstances outside our reasonable control.

11. Changes to These Terms

We may update or modify these Terms & Conditions from time to time. Changes will be posted on this page and will apply from the date they are published.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

13. Contact Us