Swarovski Crystalline Watch for Women Elegant Crystal Timepiece

• Keep away from water, perfumes & chemicals.
• Avoid drops, scratches & extreme heat.
• Clean gently with a soft, dry cloth.
• Store in a cool, dry place when not in use.
• Avoid swimming or bathing unless water-resistant.
• Handle crystal/stone details with extra care.

At Gratismart, we aim to process and deliver your orders safely and efficiently. This Shipping Policy explains the general process for orders placed through our website.

1. Order Processing

Orders are processed after successful order confirmation and payment, where applicable. Processing time may vary depending on product availability, order volume and operational requirements.

Orders may not be processed on Sundays or public holidays and will generally be processed on the next available working day.

2. Shipping & Delivery

Orders are shipped to the address provided by the customer during checkout. Delivery timelines may vary depending on the delivery location, product availability, courier service and other factors.

Any estimated delivery timeline displayed on the website is indicative and may be affected by weather, public holidays, transportation delays, remote locations or circumstances beyond our reasonable control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your order.

4. Order Tracking

Where tracking information is available, shipment tracking details may be shared with you through the contact information provided at the time of placing the order.

5. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate delivery address and contact information.

Gratismart will not be responsible for delays or failed deliveries caused by incorrect, incomplete or inaccurate information provided by the customer.

6. Delayed Delivery

Delivery timelines may occasionally be affected by circumstances outside our control. If your order appears to be delayed, please contact our customer support team and we will assist you with the available shipment information.

7. Damaged Package

If your package appears visibly damaged or tampered with at the time of delivery, please document the condition of the package and contact us as soon as possible.

Photographs or videos of the package and product may be requested to help us review the issue.

8. Undelivered Orders

If a shipment cannot be delivered due to an incorrect address, unavailable recipient, refusal of delivery or repeated failed delivery attempts, the package may be returned to the sender.